A book of the same title was recommended to me by a colleague, so I picked this interview by Guy Kawasaki with the author as an introduction. Customer service is a huge issue for all companies, Bill Price offers some …
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Billy
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Business mentor and adviser to owners of SMEs, mostly. Contributor to Irish Tech News. Searching for truth in the news.
Tieing in with the recent Incite ezine here is another view on pricing. In the current environment, costs are rising as price sensitivity increases. Six tactics from the McKinsey company that can help businesses get pricing right. Getting pricing right …
Read more →We see a generational gap in many organisations, often highlighted by poor communications and team work. If it is hard to get people from various generations to reach any agreement, it is even harder to do so within a company. …
Read more →I have come across the company 37signals several times over the last few years, via recommendations from developers, clients and an article in Time magazine. They demonstrate a refreshing approach for smaller companies who successfully compete with corporates in technology …
Read more →I liked the movie, and I think this interview with Brad Bird is illuminating. Movie making is a complex business, and managing animators is a challenge! The Quarterly: How important is team dynamics to innovation and creativity? Brad Bird: Making …
Read more →“We’re a family business. We do what we like and we like what we do” Topflight are a leading Irish tour operator, and a client. I liked this piece about them in a major Irsh daily newspaper as it gives a …
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